Privacy policy

In the following we inform about the collection of personal data when using our website.

I. General
1. Information regarding the collection of personal data

In the following we inform about the collection of personal data when using our website. Personal data are all data that refer to you personally e.g. name, address, email addresses, user behaviour.

Our Data protection officer can be reached, with the addition “FAO Data protection officer”.

The use of our website functions is fundamentally possible without the processing of personal data. Please refer to the corresponding remarks below concerning the (personal) data transmitted technically to us by you. If we use contracted service providers for the individual functions of our offer or if we wish to use your data for advertising purposes, we shall inform you in detail below regarding the respective procedures. Finally, we also name the criteria of storage duration established.

2. Purposes and legal basis of the processing

Unless otherwise stated or specified, the purpose of our data processing activities is the pursuit of our own business purposes.

We use different legal bases for the data processing.

If you give us consent for certain processing operations of personal data, the legal basis is Article 6 I lit. a of the GDPR hereinafter also referred to as “consent”).
If the processing of personal data is necessary for the initiation or performance of a contract whose (potential) contracting party is the data subject, e.g. if you inquire about products and/or order goods with us and the data processing is necessary for the delivery of the goods, Article 6 I lit. b of the GDPR is the legal basis (hereinafter also referred to as “contract performance”).
If the processing of personal data is required to fulfil a legal obligation, e.g. for the fulfilment of tax filing obligations, Article 6 I lit. c of the GDPR is the legal basis.
If the processing of personal data is necessary for the protection of vital interests of the data subject or of another natural person, e.g. if a visitor to one of our warehouses were injured and his/her data had to be forwarded to a doctor and/or hospital, Article 6 I lit. d of the GDPR is the legal basis.
The processing of personal data may, according to Article 6 I lit. f of the GDPR, be permitted under data protection law if it is necessary for the protection of a legitimate interest of our company or a third party, insofar as the interests, fundamental rights and fundamental freedoms of the person concerned do not predominate (hereinafter also referred to as “balance of interests”). We consider the performance of our business in the interest of safeguarding the jobs of our employees and of the well being of shareholders as our fundamental legitimate interest. This is also covered by the legitimate interests of companies expressly described by the European legislator. Therefore, a legitimate interest can be assumed if the data subject and the company are in a customer relationship (Recital 47 sentence 2 of the GDPR) or personal data are processed for direct marketing purposes.
3. Your rights

You have the following rights regarding us with respect to the personal data concerning you:

Right to information
Right to rectification or deletion
Right to restriction of processing
Right to object to the processing
Right to data portability
You also have the right to complain to us about the processing of your personal data by means of a data protection supervisory authority. Your rights are regulated in Chapter 3 of the GDPR.

4. Existence of automated decision making

You are welcome to pay for your order on account. We would like to draw your attention to the fact that, when selecting this payment method, we perform a credit risk assessment based on mathematical statistical procedures at the credit agency CEG Creditreform Boniversum GmbH, 41460 Neuss (Scoring). For this purpose, the personal data necessary for the credit check, [name, date of birth, address, bank details] are transferred to the credit agency, whereby your address data are also taken into account. The collection, storage and disclosure is therefore for the purpose of a credit check to avoid payment default and on the basis of Article. 6 para.1 S.1 lit. b of the GDPR and of Article 6 para. 1 S. 1 lit. f‚ of the GDPR. On the basis of this information, a statistical probability for loan default and therefore your solvency is calculated. If the credit check is positive, an order on account shall be possible. If the credit check is negative, payment on account shall not be possible. The decision as to whether an order is possible on account, is based solely on an automated decision of our online shop system, which is carried out by our commissioned credit agency, so that an individual manual examination of your documents by one of our employees is not performed.

5. Opposition to or revocation of the processing of your data

If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation will affect the legitimacy of the processing of your personal data after you have notified us.

Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if, in particular, the processing is not required to fulfil a contract with you, which is described by us in each case in the following description of functions. In the event of such a revocation, we shall ask you to explain the reasons why we should not process your personal data as we have done. In the case of a justified objection, we will examine the situation and will either discontinue or adapt the data processing or inform you of our compelling legitimate reasons with which we continue the processing.

Of course, you are entitled to object to the processing of your personal data for advertising and data analysis purposes at any time. Concerning your objection to advertising, you can contact us using the details shown in section 1.

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